Tartan cloth samples come in various sizes. Generally we are seeing cuttings that measure 5" x 5" but your actual sample may be larger or smaller.
Only tartans from our "Custom Kilt" page can be requested. The Scottish Tartan Authority will show you thousands & thousands of tartans that exist on their massive database but the mills in Scotland only make a portion of what can be seen digitally (online). Another way to put it is this... If the tartan is not listed on our "Custom Kilt" page, there is a good chance that nobody makes the actual cloth.
Samples will be sent via Priority Mail. Express options are available at check out.
If the tartan is available in the store you can expect within the week your sample to arrive. If the tartan is more unique it can take 2-4 weeks to arrive from Scotland to your doorstep.
We ship all items for a flat rate fee of $4.95 to the lower 48 states. We can ship to Alaska and Hawaii for a weight based fee during checkout.
Any order over $200 will receive free ground shipping.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.)
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.